If daycare fills 60-75% of capacity you make money. If it drops to 50% mid-month, you find out after the P&L closes. OIQ syncs daily and Thalen flags drops the same day.
Thanksgiving through New Year's carries half the year. If your Q1-Q3 utilization quietly erodes, the peak season masks it until next year's annual review. Thalen tracks month-over-month against prior-year same-month so nothing hides.
Labor at 40-50% of revenue is the industry norm. OIQ tracks labor-to-revenue daily and Thalen tells you when you're over — before payroll posts and it's already spent.
Daycare utilization, boarding occupancy, revenue per dog-day, labor-to-revenue — all scored and graded each morning after the QuickBooks sync.
Set thresholds. Daycare under 55%, labor over 50%, revenue down more than 10% week-over-week. Thalen fires the alert the day it happens, not at month-end.
Thalen forecasts the rest of the month using your trailing pattern and prior-year same-month benchmark. You see if the month is on pace before you're in the last week.
"Which week had the worst daycare utilization last quarter?" "How does my labor-to-revenue compare to Q1 last year?" Live answers from your QuickBooks + Square data.
Benchmarks sourced from Camp Bow Wow and Dogtopia FDD filings and industry analyst data. Your OIQ health score benchmarks against these ranges automatically.
OperatorIQ was built by Michael Allison, a Senior FP&A Manager who has built financial dashboards for multi-unit operations. The caliber of financial analysis that large pet hotel chains get from a full finance team, built for the operator managing their own P&L.
Connect QuickBooks. Connect Square. Thalen gets to work immediately. No setup fee, no finance background required.
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